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What Happens After Ordering?

Whether you submit your order online or by phone, you will receive an email with confirmation of your order details and payment instructions.

If you placed your order online, then we will confirm your order with you. This is normally done with a quick phone call to ensure all information for manufacturing and delivery is received.

Your order will be placed "on hold" until full payment has been received. Once payment is received, you will receive a tax invoice via email as payment confirmation, and your order will processed.

Once your order is processed, the manufacturer will call you to confirm details with you and book a suitable delivery time.

Please note: Turn-around from point of manufacture to delivery is normally two weeks, except during peak periods like December where it can be up to four weeks.